Legal

Privacy Policy

Last updated: June 2026

Who we are

Vendôme London ("we", "us", "our") is a luxury automated retail company based in London, United Kingdom. We are the data controller for personal data collected via this website.

What we collect

When you contact us through the website, we collect your name, email address, company (if provided), and the contents of your message. When you browse the site, we may collect basic technical information such as your IP address, browser type and pages visited.

How we use it

We use your information to respond to enquiries, fulfil partnership discussions, maintain security and improve the site. We rely on legitimate interests (responding to enquiries) and, where relevant, your consent (analytics and non-essential cookies).

Sharing

We do not sell your personal data. We share it only with trusted service providers (email infrastructure, hosting) acting on our instructions, and where required by law.

Retention

We keep enquiry data for as long as needed to respond and for a reasonable period afterwards for business records, typically no longer than 24 months.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your personal data, and the right to data portability. You may lodge a complaint with the Information Commissioner's Office (ico.org.uk).

Contact

For any privacy request, email privacy@vendomelondon.com.